Ledger confirms a data breach via Global-e that exposed customer contact details but not wallet funds.
This Data Breach still affects Ledger users. Although crypto funds are secure, the breach still leaked personal data.
Ledger confirmed that the Data Breach happened through its payment processor, Global-e. Global-e helps Ledger manage online purchases and international payments for its hardware wallets.
Global-e discovered unusual activity in part of its cloud network. They immediately implemented controls on their systems. They also hired external forensic auditors as soon as they identified the problem. Global-e investigated the incident and discovered that a third party had illegally accessed the system.
According to Global-e and Ledger, the Data Breach involved personal customer details, including:
Ledger was clear about what was not affected. The following information remains safe:
Ledger wallets are self-custodial. Private keys are never stored online or shared with payment partners.
Customers first learned about the Data Breach after receiving emails from Global-e. The message stated that the company detected unusual activity and that some personal data had been improperly accessed.
The situation gained wider attention when blockchain investigator ZachXBT shared details of the email with the crypto community. His post went viral, and Ledger came out to confirm the incident. Ledger emphasized that there was no breach in its internal systems.
Ledger says it is working closely with Global-e as investigations continue. The company has reassured users that wallet security remains intact and that their crypto assets are safe.
The incident of this Data Breach is an indication that even third-party services could pose significant risks. Ledger wallets are safe, but personal data leakages may have long-term consequences. For users, the best defence is being alert and cautious.
The information discussed by Altcoin Buzz is not financial advice. This is for educational, entertainment and informational purposes only. Any information or strategies are thoughts and opinions relevant to accepted levels of risk tolerance of the writer/reviewers, and their risk tolerance may be different from yours.
We are not responsible for any losses that you may incur as a result of any investments directly or indirectly related to the information provided. Bitcoin and other cryptocurrencies are high-risk investments, so please do your due diligence.
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NEW: @zachxbt SAYS "LEDGER HAD ANOTHER DATA BREACH VIA PAYMENT PROCESSOR GLOBAL-E LEAKING THE PERSONAL DATA OF CUSTOMERS (NAME & CONTACT INFORMATION)" SOURCE: t.me/investigations…
Community alert: Ledger had another data breach via payment processor Global-e leaking the personal data of customers (name & other contact information). Earlier today customers received the email below.
This incident was directly related to Global-e and remains separate to the operations of any Ledger hardware device, software or platforms. For the avoidance of doubt, as the Ledger product is self-custodial, Global-e does not have access to your 24 words, blockchain balance, or Show more
